Scan the QR code found on the device screen by selecting Setting > Parameters. Choosing this option will wipe the current WiFi connection and Knok settings. Heres the link for more info about our plans: https://momentumcam.com/pages/cloud. c. To reset the Aria through the manual method, you carefully detach the camera from the rest of the floodlight device. Android Momentum App Link (Google Play Store). We are here to help! You will need to reset your device by holding the device's reset button for at least 7 seconds until the red solid light appears on the device's LED indicator light. Yes, you can easily create an account within the Momentum app by opening the app and selecting Create Account. Once you have provided a valid e-mail address and password, you will receive a verification email link. Your photos can then viewed from your Activity page. Must have a wired connection to supply power to the Knok. We recommend the Knok to be placed any wall mount location where there is an existing video doorbell, or if its a new setup location then 4 ft above the ground is the recommended height. At this point, your camera is ready to connect to a Wi-Fi network. 3. It does not have desktop support. However, the camera itself does not having a zooming lens. We recommend the device be attached to the bottom of your garage door opener using the provided adhesive tape or the tape + metal plate combo if you choose. A motion alert will trigger when both the camera and PIR sensor detect motion. Youll see a Light icon below the live video. - Open the metal bracket and insert the micro-SD card in the slot in the orientation according to the printed illustration inside the slot. Click here to learn more about the Momentum Aria. Subsequently the device will be automatically removed from the previous user account. The device will still be linked to your account with either method. This is a standard home WiFi router. You may even use a combination of the tape and metal plate if you dont want to drill any holes. Your doorbell/chime transformer must be 16-24V AC. Upgrading from your subscription storage duration will be begin immediately and your billing cycle will automatically start. Yes! Next, remove the screws leading the micro-SD card slot and reset button. Tap the check icon to save the setting. Check that you are in an area with strong WiFi signal. Follow the prompts in the app to create your new Momentum account. Select which camera for the rule, the trigger, the days, and the time range. The Pro plan saves video history for 60 days and supports up to 10 cameras on an account. Only one trial period is eligible per Momentum account. Right now, Windows-based phones are not compatible with Momentum. Remove the jack, turn off the headphones and turn them on again. If there are no obstacles, it can see as far as your eyes can see. Your micro-SD card must be 128GB or under. Make sure your thermostat is still connected to the WiFi network. From the Momentum app, select Pair device, then select Axel. You are able to magnify live video feed while in the full screen mode. Select Arias camera tile to enter the live view screen. 32GB = 36 hours, We have devoted an entire page to this topic! Follow the prompts provided in the app to continue the pairing process. Motion alerts and recordings will only work in the active zones. You will first need an existing floodlight to replace with the Aria floodlight. 1. Make sure connections and screws on the back of the doorbell are securely fastened. Our Momentum app only works on iOS/Android smartphones or tablets. 1. Should be installed in an area with good circulation Tap the check mark to save the setting. First connect the USB cable to the camera device and power source. a. 5. You may only purchase the Momentum Capture subscription plan through the app and camera settings, however heres the link for more info about our plans: Momentum Capture. The tiles on the dashboard will now be able to be moved around, shrunk, enlarged, removed, or added. Business days for shipping are Monday-Friday, excluding holidays. Press the Add tile and select your camera from the list. Select you System Type. Tap the Pair icon, then select the Garage Door Controller option. You will then receive a verification email link. A Restart will allow you to retain the same settings, but a Reset will wipe the connection and Wi-Fi settings. Note the two-way audio will work similar to a telephone, so with the button active your guest will be able to hear you at the same time theyre talking to you. This means it is delaying the cooling or heating operations. The feed may take a few seconds to load, but will take longer depending on the network speed. Yes, it has IR (Infrared) Night Vision. (iOS 9.0+ / Android 6.0+). 4. However, at night the infrared (IR) camera light will reflect off the glass and greatly reduce any outside visibility. You do not need a memory card to record videos as every device now comes with a free 24hr video playback. Once the time expires, the recordings will be automatically deleted and inaccessible. Make sure youre downloading the correct app. You will see a capped port within the camera. - Check to see if the card was properly inserted into the camera slot. Phone: 1-888-818-0436 (Monday through Friday 8am-5pm PST). Tap on the microphone icon once. The other option is to subscribe to aMomentum Capture subscription. This means transparency. Try force closing the app, then open back and try re-pairing. 3) Connect to Axel's Wi-Fi access point. Go to the App menu and select the menu (3 blue lines) at the top left corner of the dashboard screen. Follow the instructions in the app to pair your Momentum camera device with your Momentum account and Wi-Fi network. From this screen, select alerts to view your recordings. b. By adjusting the values to be more energy efficient it can be reflected from your daily temperature history. DO NOT disconnect the wires. This is the electrical box that supplies power to both your chime and doorbell. A mobile device running on an Android 6.0+ or iOS 9.0+ platform. Make sure your thermostats power is on. Right now, Windows-based platforms are not compatible with Momentum. We offer 24 hours FREE video playback, but if you want additional days of storage for your recordings, you can upgrade to a paid subscription fee that is based on the number of days of storage you want to have available to you. Open the app, then select Create Account at the bottom of the first screen. If you still need advice, feel free to call and chat with someone from our Customer Service Team. Any cameras on your account above the limit supported by the subscription will automatically be placed on the Lite plan. The camera connects wirelessly to a Wi-Fi network, however it must be directly connected to a power source at all times. Go to device Setting, select Parameter, and swipe left twice on the screen to view the app download instructions. Momentum Axel HD Smart Home Security Camera Firmware Update Instructions Please confirm this is your camera Step 1 Confirm your camera matches the picture shown Step 2 Download the new firmware from the link below Note: DO NOT CHANGE THE FILE NAME Axel Firmware File Download Step 3 Upload the file onto a microSD card De-select the microphone icon so you can listen to your dogs reply. To install the Aria floodlight, you can view the in-app installation instructions, QSG, manual, or the youtube video here. Select Garage Door Controller camera tile to enter the live view screen. You will first need an existing video doorbell to replace with the Knok video doorbell. 1. It will also depend on the size of the object you are trying to see as well as the environment you are in. In Auto Mode: While in this mode, if the room temperature exceeds the heat or cool temperature range, the thermostat will correspondingly turn on the Heater or AC to bring the room temperature back within your Auto temperature range. Youll see the lights turn on and a voice message saying the Aria is ready to connect. After entering the password, tap the check mark to confirm. Eco and Away modes work exactly the same as the Auto mode as each mode will have its own temperature range that it will try to maintain. Yes, you can pair your Nest account with Momentum to manage and control your status, temperature and fan settings in the mobile app. 1. Doing so will turn off the power to the floodlight.) 7. Make sure your cameras pairing process was successful. It's great for indoor surveillance for your home, office, shop, warehouse, or other locations. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features Press Copyright Contact us Creators . 3. 2. The camera has Infrared (IR) night vision built right in. If you have multiple cameras, they may show up on different pages. The audio will go through only one source (either through the camera or through the App) at a time. Your Momentum product comes with a one-year warranty that is described on each product page. Upgraded Momentum Capture plans will begin immediately after subscribing. Note you must have a Momentum Capture subscription or a micro-SD card inserted in the camera to use this function. If you think you are missing a part, please contact our Customer Service Team: We have a detailed video in our how-to video section, or you can click here for the youtube link. 4. 1. 3. The Niro Wi-Fi Garage Door Controller with Built-in Camera is not made of materials that will withstand harsh weather or extended exposure to rain water. heres the link for more info about the Momentum Capture plans. Your pairing mode will be back. Sure! If you have an Android phone, make sure that your phone's location setting is turned ON and the Momentum . Your subscription will be charged to the credit card you enter and renewed automatically. With either option, you can easily share your recorded videos and photos with friends or family, or even yourself! b. Try force closing the app, then open back and try re-pairing. 1. Pairing IMPORTANT: Make sure your mobile device is connected to the same Wi-Fi network as the one you will be connecting the camera to. Shop Momentum Axel Indoor 1-Camera Micro Sd Security Camera Systemundefined at Lowe's.com. 6. DO NOT disconnect the wires. 3) Turn off notifications for the Momentum App from your phones app settings. How do you connect an axel Momentum camera? Scroll all the way to the end of this page and drop us a note or talk to a real person, Our new firmware update solves most pairing issues for the Axel HD Smart Home Camera and the Niro Garage Door Controller, You can order your new Momentum product from the Momentum Online Store (www.momentumcam.com). Your micro-SD card must be 128GB or under. Check your compatibility. Take everything out of the box and make sure you have all of the parts. a. If you purchased your Momentum product through the Momentum Online Store, please contact customer support at help@momentumcam.com. The Meri Smart WiFi thermostat is compatible with most heating, cooling, and heat pump systems. There could be several reasons. Youll need it to claim the device under our free one-year warranty. Yes, and it is super easy! Enter the WiFi credential. A. Rebooting your device may be helpful in cases where you are experiencing connection issues or some irregularities with the device. 2. Scroll down until you see a Flip Image button. However, the burglar will not be able to access any of your account data. We are here to help! Make sure you have a rule created to schedule your recordings. Momentum Camera app notifications are not working properly. No, the Knok requires a hardwired connection 16-24V AC to be powered, which is standard for most U.S. homes. b. From the menu, select the Rules option. There are two ways to activate the siren. Select the Activity tile and select the Videos or Photos tab. Both the Axel and Cori cameras are designed for indoor use. These are all controlled from the Rules selection on the Momentum Menu. Tap the button again to stop recording. 3. Here is the basic sequence of steps to follow. Tap the middle right camera icon at the bottom of the screen. Select Settings, then tap the SIREN tab. Rules must be set for the days and times you would like to record motion triggered events. For more information on our compatibility list, click here. Changing your Wi-fi network is easy and your camera will remain registered to your account. If youre still receiving frequent false alerts or there are high traffic areas that you want to eliminate, you can adjust the cameras motion zones to block out those areas. Are you having problems pairing your camera? Tap the middle left record icon. The icon will look like this: Changing your WiFi network is easy and your thermostat will remain registered to your account. Once in the live view screen, tap anywhere on the screen to bring up the top and bottom bars. With either option, you can easily share your recorded videos and photos with friends or family, or even yourself! Most brands of Micro SD cards will work fine, as long as their capacity does not exceed 64 GB and is at least Class 4. There should be a WiFi icon on the main screen. iv. First make sure the microSD card was properly inserted. If you have paid for a Momentum Capture subscription plan: From the menu, select the Rules option. The other method would be by shutting off the power to the doorbell from your circuit breaker, disconnecting the wires, or holding the reset button on the back of the device for 5 seconds. The Momentum App currently works only on iOS/Android smartphones or tablets. Night vision mode will be activated if the device senses low light environment. 16GB = 18 hours There is a separate blue tile to control the Garage Door Controller and your garage door. If all else fails, try re-pairing your thermostat. b. Features: * Watch live HD(720P) streaming video * View with compatible smartphones , PC and MAC * Motion detection and notification with IR night vision * 110 degree wide angle viewing & two way audio communication * Store video or snapshots at the cloud * cloud storage offering to record and view history ( in-app purchase . Press the Add tile and select your device from the list. If you have an Android phone, make sure that your phones location setting is turned ON and the Momentum app has location permissions allowed. Use the + or - key to raise or lower the temperature as desired. If you purchased your Momentum product in store, please return your product to the retailer provided that you are within their return period and follow their return policy. 3. Night vision mode will be activated if the device senses low light environment. Streaming videos in general will consume a lot of data, so if you have a strict data cap for your mobile service then we suggest to use WiFi on your mobile device while streaming. If you feel the wires are not connected strongly enough, try stripping more of the wires and to wrap them more securely around the terminal screws. b. Press the Add tile and select your camera from the list. There are a few ways you can stop receiving notifications and/or recordings for your Robbi camera. All Momentum Axel, Cori, Niro, and Aria devices are compatible with the new app. Yes, with the exception of the older generation camera model (MOCAM-01/02/03) since it runs on a different Momentum app. From the dashboard, tap on Pair Device icon. Youll see a Siren icon below the live video. 4. These settings can be adjusted from the Momentum app. To view your cloud storage recordings: iii. You can choose to downgrade or cancel your subscription at any time. The Niro Garage Door Controller connects wirelessly to a Wi-Fi network, however it must be directly connected to a power source at all times. Please refer to the installation guides for further instructions. Double Blinking Blue Light: Camera is ready to connect to a Wi-Fi network. Tap the icon to activate the siren. Make sure your mobile device is on the Wi-Fi network you wish your camera to be connected to. 2. It may take a few minutes to load, depending on the speed of the Internet network. On the apps dashboard, you should have a yellow light control tile. 1. b. 2. Unfortunately, prior generation cameras (MOCAM-01/02/03) the old devices are not compatible with the new App. However, make sure the doorbell can be positioned to view the area you care can see. You may tap it again to turn it off as well. The Premium plan supports up to 5 cameras. You do not need a memory card if all you plan to do is live stream with your device. However, if it is consistently off then you can calibrate the temperature from the thermostats parameter settings. Solid Blue Light: A user is streaming the camera video live. The app logo will show a half blue and red color. When prompted in the app, go to your mobile device's Wi-Fi settings. 1. 6. You lock the thermostat by following the steps below. Most brands of Micro SD cards will work fine, as long as their capacity does not exceed 128 GB and is at least Class 4 and in FAT32 format. Log into your account and select the three dots next to your subscription to Change Plan. However, you may use one if you want for additional backup storage. On Parameters page, swipe to the left once and you will see the QR code for the Device ID. Night vision mode is automatically activated when the camera senses a low light environment. You will see a WiFi icon located on the lower right corner on the devices main screen if the connection is established. Go to the menu and select the Activity option. We recommend the Aria to be placed any wall mount location where there is an existing floodlight, and at least 6 feet above the ground. [Insert diagram]. One way to do this is from the app control, however the device must still be connected to the internet to perform this action. Try to restart the App by force closing it and opening it back again. The free plan includes unlimited live streaming. For your recordings on the Momentum cloud, you will still retain those recordings on your Momentum account until theyre set to expire. Your photos can then viewed from your Activity page and is stored in your cloud storage and the micro-SD card (if one is inserted). The Plus plan saves video history for 7 days and supports up to 2 cameras on an account. Note you will not be able to hear any audio coming from the camera while the microphone icon is selected (similar to a walkie-talkie function). We have provided the links below for your convenience. 2. 1. Here are some options for a resolution to the problem: 1. This camera utilizes dual band wife connection that can access both 2.4 GHz and 5 GHz frequencies. Scroll down until you see the View Camera Backup option and select it to view the saved microSD card recordings. A mobile device running on an Android 6.0+ (Lollipop) or iOS 9.0+ platform. Go to device Setting, select Parameters, and select your System Type. If you think you are missing a part, please contact our Customer Service Team: Of Course! From the Momentum app, select the menu button at the top left corner in the dashboard screen. i. a. SAVE THE RECEIPT! If the issue cannot be resolved, wed be happy to send a replacement per our warranty. Each Plus, Premium, and Pro subscription plan comes with a one month free trial period. If you think you are missing a part, please contact our Customer Service Team: Phone: 1-888-818-0436 (Monday through Friday 8am-5pm PST). Tap on the microphone icon on the left side of the bottom tool bar. Hope to be useful, Have a nice day! Note: all videos and photos will remain on the same storage duration based on the active plan at the time the media was captured. (The Garage Door Controller camera tile has the devices name at the top and an image of a recent camera image.) No problem! You must have a C-wire (24V AC) to power the Meri thermostat. On the back of the doorbell you will see a rubber button labeled RESET. The Aria is weather resistant, so it is designed to withstand almost all but the harshest weather conditions. From this screen, select alerts to view your recordings. Smart phone or tablet running Android 6.0+ or iOS 9.0+. Don't worry, we've got you covered: Please forward the email you received with the verification link to info@momentum-cam.com and we'll have your email account verified. Every device already comes with free 24hr video playback thats saved to the cloud, so you do not need a memory card for capturing video activity. To calibrate, select the Settings icon > Parameters, and look for the Temp Calibration option. Once the time expires, the recordings will be automatically deleted and inaccessible. 2. For the Momentum Axel, you may also use a 5GHz network and router. Your videos can then viewed from your Activity page. On average, it takes between 2-5 business days for your Momentum product to arrive. If you use: 4GB SD card= 12 hours, 8GB SD card = 25 hours, 16GB SD card = 50 hours, and 32GB SD card= 100 hours. Tap or swipe along the grid screen to select or deselect the areas. Make sure to insert it in the correct orientation so the card slides in completely. 2. With either option, you can easily share your recorded videos and photos with friends or family, or even yourself! But if you want to record videos or take pictures, youll need a data storage option, such as a Micro SD Card. To re-pair the device to the new Wi-Fi network, first make sure your mobile device is connected to the same Wi-Fi network you want the camera to use prior to pairing. This is necessary because the wiring must be available for the direct connections. 2. This process will erase the cameras current (your old) Wi-Fi connection, but note this process will not delete the camera off your Momentum account. From the Knok cameras live view screen, tap the settings icon at the top right corner. You can purchase a Momentum Capture subscription plan through directly in the app or on the main Momentum.com website by clicking the My Account tab. It can only be setup in a location to replace an existing floodlight or if theres a newly built installation location. Once the Knok video doorbell has been installed, you may proceed with the pairing instructions. Products in one simple app pairing in the Bluetooth System Configuration Menu monthly fee ( required! However if you want to maintain your videos for a longer period of time or just want to back-up those recorded videos, you may use a micro-SD card to do so. There is no battery included in the device. Go to the Arias GENERAL settings screen and tap the Restart button for a simple power reboot or tap the Reset to Factory Settings if you want to perform a total reset. To ensure youre downloading the correct version, follow the quick start guides reference with the app icon image. 2. Of Course! Go to your Apps->Momentum Camera->Notificationsand check whether notifications enabled or not. To access all of these features, plus downloading and sharing videos, sign up your camera for a Momentum Capture subscription! Right now, Windows-based phones are not compatible with Momentum. The Lite plan supports an unlimited number of cameras, including any camera on your account not included in a Plus, Premium, or Pro plan. b. Make sure to have a Wi-Fi connection available before you proceed. Tap the round icon in the middle left of the bottom tool bar. Downgrading from a Plus, Premium, or Pro plan will erase your cameras saved photos and videos on the cloud outside of the selected storage duration of the new plan. You can also add the device by manually inputting the MAC ID by tapping Type device ID instead. You may purchase the Momentum Capture subscription plan through the Momentum account portal andheres the link for more info about the Momentum Capture plans. The Momentum Axel, Cori, and Robbi cameras are not made of materials that will withstand harsh weather or extended exposure to rain water. You may then attempt to re-pair the device on a different Wi-Fi network. If you feel the wires are not connected strongly enough, try stripping more of the wires and to wrap them more securely around the terminal screws. However, travel time depends on your geographic location. B. Once an account is created from the app, open the app using a smart phone and login. Sure! Note the recordings will only last as long as your subscription allows for. Once its full, it will loop around and start overwriting starting from the oldest recorded data. 1. If you think you are missing a part, please contact our Customer Service Team: The Momentum Garage Door Controller will work with most garage openers manufactured after 1993, however it is not compatible with garage openers using Security 2.0+ or MyQ technology. Notifications for the direct connections instructions in the camera or through the camera slot that power. For 7 days and times you would like to record videos as device... All else fails, try re-pairing your thermostat is compatible with the new app the printed illustration inside slot! A valid e-mail address and password, tap anywhere on the back of the doorbell are securely fastened selecting account! Rule created to schedule your recordings of the box and make sure you all... Current WiFi connection and Wi-Fi settings heating, cooling, and look for the days, Pro! Insert the micro-SD card slot and reset button, please contact our Customer Service Team: of!. 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