I get most of my furniture from Restoration Hardware. Try contacting them via Messages to find out! Salesman: Do you want to buy this one? Restoration Hardware Eric Cohler Bronze Finish Floor Lamp w/ Black Shade Brand: Restoration Hardware Depth: 35"d Height: 70"h Location: Natick Item Number: 31970-13 Item ID: 106196 Category: Floor Lamps From: 11/18/22 - 12/17/22 Price: $584.99 From: 12/18/22 - 1/16/23 . Etsy uses cookies and similar technologies to give you a better experience, enabling things like: Detailed information can be found in Etsys Cookies & Similar Technologies Policy and our Privacy Policy. HB, FB, Siderails, Frame & Slats (mattress not included) Brand: Restoration Hardware Width: 88"w Depth: 62"d Height: 37"h Seat Height: 19"sh Location: Natick Item Number: 16018-28 Item ID: 108030 Category: Daybeds It arrived lacking enough fill to comfortably sit in. (10% off). None of the furniture on the floor is available for sale? My daughter is only 100 pounds and does not jump on this bed. Additional fees may apply outside of the standard service zone. I walk out discouraged and couchless every time. SPONSORED. I've never had such difficulty getting a store to just take my money! Photos. Restoration Hardware Outdoor Nevis Daybed. Well, weeks after the order went in, the sales person called and said there was no five-foot sofa in this style and we could have a six-foot sofa on that end. Restoration Hardware Modern Queen Platform Bed $2,500 $1,475 Restoration Hardware Maison Panel Bed $3,285 $1,466 Restoration Hardware French Contemporary Panel Queen Bed $3,965 $1,953 Restoration Hardware Italia Panel Platform California King Bed $5,755 $3,881 Then, the whole store had a 50% off promotion and, lastly, I got an additional 20% military discount. While that may seem like a hefty sum for an outlet, I ended up saving about 12K. Everyone who walks in compliments how lovely it's coming together. I emailed Customer Service and 24 hours later no response! Buyer's Premium 23% RESTORATION HARDWARE CHEST OF DRAWERS Estimate $600 - $800 4 d 2 h 25 m 15 s We were assisted by Jennifer a blond haired gal. New deliveries come in on Thursday's so if you're looking for furniture head over!! Softest leather ever, beautiful color, and deep seat cushions are beyond roomy and comfortable. The warmth of hand-distressed leather and the coolness of metal play counterpoint in this chair inspired by mid-1970s Italian design. 5 out of 5 stars (126) $ 120.00. My husband and I came into the store to purchase a sofa bed. Buyer beware. I'll be posting an update when it's all set up:) Thanks Cliff! We bought a $5000+ Library for about $3000, Beautiful oversized mirror that was originally $1500 for $500! I was looking for help to purchase a bathroom vanity and I asked a women worker a question and she answered a phone call mid conversation and then proceeded to ignore me. She replied, "We started this new thing last week where you pay $100 (I can't remember exact price) and you are a member for a year. Annalisa said she couldn't comment on where to place chairs already purchased from RH and could only comment on new purchases made through her. Beautiful furniture though, and I do have to say that because their pieces are so gorgeous, I will purchase from them again. The couch is 8 feet and the love seat is 6 feet so these are not small pieces, but honestly making them larger does not solve the problem of closing off the entry to the kitchen with furniture or having an upholstered piece of furniture abutting a wood burning fireplace. Their service has ruined our Christmas Season - thanks to their failure to deliver the furniture we ordered we have a house in chaos, no kitchen, no reading room and the contents of those two rooms scattered all over the house. By purchasing this item, youre contributing to a more sustainable future. See Our Top Choice For Bedding: Resident HomeUnlock The Coupons. Ordered furniture more than $70,000 in store, which were broken into different orders and took more than 10 trips to deliver. Great items in a huge location. Her expertise helped us narrow down our wants and needs without any hesitation or doubt on our end. I have shopped at RH for years and I would have to say the quality has been top drawer until the recent purchase of a double floating vanity with a carrera top. I love RH, in fact about 30% of what is going into our new home are from RH. I want to be able to see their furniture etc. These people a rude and don't care a bit. Those partners may have their own information theyve collected about you. I'm sure if you check it out frequently you can find some nice stuff. Restoration Hardware Bellina Twin Daybed with Trundle $ 1,560 $3,329 53 % off retail Add to Cart Delivery options in our coverage area: ( enter zip code) Warehouse pickup: Free Item Details Brand: Restoration Hardware Condition: Gently Used ? The sales rep lied and said their products are made in US but the tags on the bottom of the chair said made in China. I also recently purchased six arm chairs for my kitchen table in the perennial fabric and they are all in perfect condition. When Restoration Hardware shoppers are looking for modern seating options, they are often in search of a new sofa or sectional for their living space. They have high turn over. She was attentive, knowledgeable and very receptive to our needs. This is the last time I order from this company. Bad customer service, some what interesting yet over priced items. So I thought, "I'll just wax these stools, and they'll be fine." I was one of the first few to come on opening day right when they opened. The staffs here aware always helpful and friendly. $243.00, $270.00 I've enjoyed RH designs and have made several purchases. Searching for the ideal restoration hardware chair covers? The seller might still be able to personalize your item. Quantity. The people are nice but won't jump on you to sell you something. She found my husband a great chair, and both of us an incredible sofa (sitting on the in store sofa was a dream) we have purchased furniture before and wanted everything to match or compliment. Within 10 min., the crew delivered my 3 stools. I wish I'd used another company as this lot have lost control of their own organisation - I wish Amazon sold furniture. Instead of dealing with the problem by putting our order on a truck and driving it the 3 hours to our house all we got were excuses: we lived in a rarely visited area, our order had to be combined with orders that had yet to be received or it couldn't be dispatched, it took over 5 hours for instructions to the warehouse to be propagated through their system from the offices and reach it, the furniture had to be moved to a different location 400 miles south of the warehouse before it could be sent to us - driving past our house en route! After multiple structural failures of the original couch, since it was assembled with short, fat, smooth nails that would just pull out of the frame, I was offered a new couch. I kept escalating the issues and the response time was awful. While there, no one offered us any assistance, even though we were making it very obvious that we were in the market. I love this place! How about you inspect the goods before you schedule a delivery for someone for "in stock" items? Easy decision -- we took our $1000 and spent it William Sonoma who is nicer to our planet. I was very surprised, as I've always found RH to be top quality. I have visited this showroom 3 times in search of outdoor furniture. After endless emails with dozens of photos we were told by the service staff we could pay more to get a seven-foot sofa instead since the six-footer was never meant or designed to be part of a sectional. We were also looking at light fixtures and perused the store for the different fixtures. RH carries dining room furniture such as dining tables and dining chairs, bar/counter stools and tables, shelving, cabinets, and sideboards. Nickel plated. If so, fine. Not sure this is the consumer experience they're going for, but it was vivid. Sign up for the latest updates, products and offers. The chair itself was $350. It was quite efficient and Beza was so friendly and wonderful to work with we happily added an ottoman to our purchase. Why advertise "in stock" items that are, in fact, broken? Overall my experience was stellar. I was supposed to hear back from a manager named Alise, but she never called me. With this said, I went there Sunday September 3rd and was in there for half an hour or so looking to buy some end tables, mirrors, and possibly a dining set. It was nothing like the picture online! They said another customer must have taken the sold ticket off and purchased it. The cons: Prices can be higher than other retailers. They were supposed to unpack it for inspection. With their clean lines and artfully styled furniture and home decor pieces, Restoration Hardware has done a great job at maintaining an image of luxury with their huge coffee table catalogs and matching high-end price tags. The quality of this store is pretty hard to beat & the selection is pretty top notch. I am waiting for a response when I told them that the $400 was not going to cut it. I need a few more pieces to complete my look so I'll be making an appt with Kim, who I might add, feels like visiting with a fun friend! The items would also need to stand the test of time by having the quality to last and me still feeling good about the way it looks and feels several years later. window for delivery. Some of my oldest pieces of furniture that have been used for forts, goal posts, wrestling matches, hot lava monster games and contains about a pound of goldfish crackers look better than what I've seen in this store. In addition, none of the small pillows stay put. Balmain Aluminum Daybed $4495.0 Regular $3371.0 Member Available in multiple finishes Balmain Aluminum Daybed $4495.0 Regular $3371.0 Member Available in multiple finishes Balmain Aluminum Daybed $4495.0 Regular $3371.0 Member Available in multiple finishes Belvedere Teak Daybed $5195.0 Regular $3896.0 Member Available in multiple finishes FORMATS: No way of cleaning according to RH. I called RH in Palo Alto on Monday to talk to someone about this order. Description. It included lounge chairs, loveseats, armchairs, dining table and dining chairs. Not even the 40% off will make it worth it. There products are BEAUTIFUL, no question BUT are not practical or reliable. Restoration Hardware Restoration Hardware is a source of upscale modern classic home furnishings in solid wood and upholstery. Thank you for the excellent customer service! I have had such a great experience working with Kim A. at Restoration Hardware in Walnut Creek. We decided we would go to the Palo Alto store to see the wood colors in person and place the order at the store with a live person who could answer questions. When I asked to see the velvet fabrics, she impatiently pointed and said, "here, here, and here", and once again tried to walk off again, with me inquiring to see an example. It has several scratches but they are not noticeable at all when looking at the couch in the room. That was the beginning of the worst delivery experience I can imagine, especially from a "high end" company like RH. Guess what? Upholstered Bed Queen Size Frame Platform Bedroom Furniture Leather Modern RH. They have a wonderful selection of beautiful furniture and it's not damaged. They just relied on pictures we sent (for the master bedroom, they didn't even know we had carpet or know that the master bathroom is visible from the master bedroom and that the look in the master bedroom should tie to the style/look we had in the master bathroom). As far as prices go, I think people need to have realistic expectation. I still am waiting on those issues to be addressed from the delivery 2 months ago. This kind of quality is unbeatable though. She looked at our prior order and matched to what we wanted. We have ordered many items over the years from RH and been satisfied so I thought when I ordered exterior lights that it would be just the same. You can sign up for their phone list and they will call you if a particular piece of furniture comes in. How can product be overnighted twice and still not get delivered in 9 days? I mean, everything from the customer service to the quality of the items they sell is piss poor. I'm not quite sure. Kaiyo is the most sustainable way to buy and sell furniture. Unless this company changes their game, I would avoid doing business with them. Before we even arrived home, we had a thoughtful thank you from Jennifer. 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