Client- A supporter, sponsor or organization contracted for services with AudioEducate.
User or Participant- This applies to You and the information You provide or is provided to AudioEducate by Client.
When You use AudioEducate and the hosted Alexa Skills or Google Actions, via the AudioEducate platform, AudioEducate may collect answers to examination questions, or surveys created by our sponsors and Clients. Retention of data by AudioEducate may include participation records, testing and scoring reports, survey, or evaluation reports, and to store any accumulated certificates earned by our users because of participation. Such records are only maintained as a backup to the records required by our Clients in the delivery of their programmatic needs. Such records are always related to the Client program taken and part of an evaluation or satisfaction process. We note the date You took a program, Your answers to questions or surveys, and the date of passing or a failed attempt. The information collected by AudioEducate is not used by AudioEducate for marketing or sales purposes. We collect this information for reports to our Clients on the success of their education efforts. Reports are sent to the Client or sponsor so they can assess success and participation level of their sponsored activities using AudioEducate. AudioEducate will not provide information for any sponsor’s or Client participants to a party other than the sponsor or Client.
The AudioEducate platform provides an integration between a database and server to enable presentation of programs and activities through interactive voice devices. As such, it is required that all participants link their account to the appropriate service they wish to use. At the time of registration, for any program and activity offered by the Client of the AudioEducate platform, the user will receive an email providing a link that will connect the users interactive voice device or appropriate app to the AudioEducate service. This process is known as account linking and is required by the platforms such as Alexa or Google Assistant for use of their platform. Although AudioEducate facilitates the process to rapidly link Your account, AudioEducate does not collect any data in this process.
Occasionally, a Client may wish to pre-register its audience with AudioEducate so that accounts are quickly facilitated. When such data is provided to AudioEducate by the Client, it is understood that the sponsor or Client has permission to transmit such data into the AudioEducate platform. AudioEducate then creates the account and uses the information only to the degree necessary for access to sponsor or Client programs.
We use the information to seek trends and patterns of use for the purpose of improvement or to provide feedback to sponsors or Clients regarding access and participation levels and where improvements can be made to the delivery of programs and activities. We may also use the information to troubleshoot a user account when the entry of information may be modified to improve performance of the AudioEducate platform.
All data collection, storage and processing are done with respect to security to protect data from hacking, or other type of breach. Sensitive and personal data if exchanged occurs through and SSL secure website.
The AudioEducate platform is constructed around an interactive voice platform. In many cases, the Clients or AudioEducate need to provide important information such as references, links, or other materials in support of the program and activity or any completion certificates awarded by the Client. In such cases, AudioEducate will email this supplementary information and attachments when requested by the Client. Therefore, consent for all such emails must be given at the time of registration at the Clients site or independently to receive such emails by AudioEducate or the Client for this to occur. Therefore, You agree to receive such correspondence and agree to the AudioEducate terms and conditions.
Our Clients may market programs and activities featuring programs and activities distributed on the AudioEducate platform based on Your registration and preferences. AudioEducate will not participate in such efforts to market on behalf of a Client or sponsor. Any emails or other correspondence sent from AudioEducate is only for existing program and activity support purposes or provided by our Clients as part of their relationship with You.
Laws often change with respect to privacy and personal data. In this regard, AudioEducate adheres to its policy of respect and privacy of information according to current law including the California Consumer Privacy Act (CCPA) and GDPR as well as others applicable statutes.
AudioEducate is not affiliated or a partner with any of its Clients, or the interactive voice service providers such as Amazon Alexa or Google Assistant necessary in the provision of services. AudioEducate makes no warranties or claims with respect to the operation of these services, availability of these services, suitability of the services, or the related business practices and policies in the participation in such services.
All content offered via AudioEducate has been provided by the Client for distribution to its registered users or specified audience. AudioEducate does not own , makes no claim to authorship, and is not responsible for the content or its suitability in meeting Your needs.
We only collect information necessary for the correct operation of our education platform , conducting customer service, or fulfillment of our hosting and service agreements with Clients and sponsors, or in any defense necessary in a court of law. At the time of account creation all users are asked to consent to the privacy and terms and conditions posted by AudioEducate.
A Client or developer link can be used for providing information on available programs or to access information to make use of AudioEducate easier. If such links are accessed, we note that the security of such links and the content or opinions expressed are not the opinions or views of AudioEducate.
AudioEducate provides a secure server for data but cannot guarantee loss, theft, misuse and unauthorized access, disclosure, alteration, and destruction by third parties or sophisticated hackers. AudioEducate cannot warranty that any information will remain secure. It is our policy however not to collect any financial or personal data to be of such use by any potential hacker to the best of our ability.
We retain Your account records when created, until such time AudioEducate ceases to exist, or You delete Your account, or a sponsor or Client removes a program offered in our catalogs or the program simply expires. Note: we may retain certain information as required by law or for legitimate business purposes.
You may update, correct, or information about You at any time by logging into Your online account or contact AudioEducate for assistance using the contact form at https://audioeducate.com.
Updated January 2022